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Track Your Order
1. How to Track Your Package
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Your tracking number will be emailed within 1 business day after shipment
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Check status via:
🔹 Tumsfa Order Tracker (enter order number & email)
🔹 Carrier website (tracking link provided in email)
2. Shipping Status Guide
| Status | Meaning | Typical Duration |
|---|---|---|
| Processing | Preparing your order | 1-2 business days |
| Shipped | Left our warehouse | See carrier estimate |
| In Transit | On the way | Varies by destination |
| Customs Clearance | International inspection | +2-5 days |
| Delivered | Successfully received | - |
3. Common Tracking Issues
➤ "No tracking updates"
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Allow 24-48 hours for system activation
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Still no updates? Email us at service@tumsfa.com with:
✦ Order number
✦ Screenshot of tracking page
4. Need Help?
For urgent delivery issues:
📞 +86 138 6523 3365 (Mon-Fri, 9AM-6PM GMT+8)
📧 service@tumsfa.com
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